Faith Iluwa

About the Candidate

Faith Iluwa
5 Paisley Boulevard East, Mississauga, ON L5A 1P3
(365) 324-1490 eteiluwa1@gmail.com

OBJECTIVE: Friendly and enthusiastic team member with 4 years of specialization in customer satisfaction. Able to learn new tasks quickly and proficient in growing key customer relationships. Received manager award for excellent customer service at Sheridan Centre McDonalds.

SKILLS HIGHLIGHT:
• Possesses effective communication skills with first class customer service
• Quick thinker, 100% reliable and a good team player
• Leadership
• Shift Scheduling
• Training Development and Food Safety
• Time Management
• Performs tasks with diligence and efficiency even if under pressure
• Fast-learner, strictly organized and good at memorization
• Successfully completed Leadership and Social Responsibility training
• Detailed knowledge of McDonald’s POS systems

WORK EXPERIENCE:
WALMART General Labourer December 2020 – March 2022
Mississauga, ON
• Worked as part of a road crew that kept the job sites safe during construction.
• Responsible for cleaning sites at the end of jobs to cut down on waste.
• Achieved 15% reduction in delay time through on-time warehouse operations and deliveries.
• Grown customer loyalty by assessing overall satisfaction and encouraging a relationship with customers
• Lifting 50 – 70Ib. boxes of product, including closed and open boxes.
• Assist in receiving and storing necessary boxes.

MCDONALDS Crew Member May 2018 – October 2020
Mississauga, ON
• Delivered prompt, friendly customer service. Helped improve the satisfaction of customers.
• Front cashier/ cash handling. Never recorded cash register shortage.
• Greeted and served customers
• Assisted in maintaining cleanliness in line with company standards

EDUCATION: OSSD at Cawthra Park Secondary School in 2017
REFERENCES: Available upon requested