Call Centre & Customer Service

Has it ever happened that your business lost a client or a customer due to a lack of experienced call centre and customer service?

If so, you know the pain of losing a client or customer after working so hard to get them to work with your business. It not only results in monetary losses but also affects your organization’s reputation. Hence, having skilled customer service professionals is essential.

At Career1, we can help you find professionals who are qualified, certified, and experienced to interact with customers of any business. 100s of candidates enrol their details with our recruiters to find the right job for themselves. We can certainly find candidates who have got excellent communication skills for your organization.

Why work with us?

Working with us at Career1 offers you a seamless and hassle-free experience in hiring the right employees for your organization. Our expert recruiters offer you the following benefits:

WHIMS and GMP-trained
Work 24 hours, 7 days a week to find the right candidate for you.
Perform initial screening and background verification of potential candidates to save you money and time.
When hiring temporary employees, we handle payroll services along with health insurance, vacation pay, and retirement benefits.
Provide services at competitive rates.

With so many benefits for candidate recruitment, you don’t necessarily need to worry about filling the positions in your organizations. We have got your back!

Our Services

Temporary Hires:

The holiday season means getting in touch with more customers. It is also the time when you need to inform your customers about current sales, offers, discounts, and more. It is also the time to build your customer base. This means you will need temporary staff to handle call centre and customer services.

Don’t worry! Career1 recruiters are at your disposal. Once you contact us for such a requirement, we will search our candidate database to find the right fit for the job. For temporary employees, we cover payroll, retirement benefits, vacation pay, and health insurance. You can cancel the contract anytime you want.

Permanent Hires:

Your business must have a permanent staff of call centre and customer service professionals to handle daily customer/client calls. We can help you find the right candidate for permanent positions in your organization.

Each potential candidate is thoroughly vetted before entering our database. With us, you get access to this database along with expert recruitment skills.

Executive Recruitment:

At Career1, we believe in providing personalized recruitment services to our client base. Hence, we are dedicated to learning the exact hiring requirements of our clients to provide executive and targeted recruitment.

Our staff will work along with your team to learn about the job position, your candidate requirements, company culture, and more such crucial elements. Based on this, we will start our search to offer executive search for personalized recruitment.

We have also partnered with several HR support companies to make it easier for our clients to find the right talent. With the support of our partners, we cover several other HR functions for our clients.

On-Site Recruitment:

If you need to recruit candidates in a large number, Career1 can assist you in the same. Our on-site recruitment services allow us to provide several recruiters for mass recruitment for your organization.

Moreover, our extensive candidate network helps us to fill several positions immediately and smoothly.

Find out more about recruitment services and employer benefits. Contact us here.

So, what’s your specialty? We’ve got a staffing solution for it.

You may be surprised by what we can do!

Access to Passive Candidates

We have access to a talent pool that are not actively looking to make a career change, but are open to moving for the right fit and engaged with our agency.

Market Intelligence Experts

We can assist you in salary bench-marking and show you where there are skill-shortages or surplus candidates and how this can impact your recruitment efforts.

Cost Reduction of Recruitment, On-boarding and Training

We give you back valuable time. Did you know the average cost of hiring talent is $5,600.00 per hire? That’s consumed up by sourcing, screening, and interviewing.

Our Approach

We’ve continually refined our approach to helping both job seekers and employers throughout our 15+ years of providing quality services. Now, our approach is time-tested and reliable.

What is a Staffing Agency?

Our business is entirely focused on placing quality candidates with employers needing labor. Want to learn more?

Call Centre & Customer Service

Why work with us?